Security
Technology/Security
All employees and students of Collin College have a responsibility to protect their Collin device (desktop, laptop, tablet, etc.). We are on the front line and must use best practices when it comes to protecting our data and our network! Please review the helpful tips and reminders below on ways to reduce the risk of a cyberattack.
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Data Backup Strategy
Collin College Technology Services recommends that all computer users regularly back up their data in order to prevent information loss in the case of a disk failure or a natural disaster. At minimum, we recommend backing up files that are frequently updated.
Report an Incident
Student Technical Support
- Visit: Student Technology Support
- Email: studenthelpdesk@gjg2.com
- Call: 972.377.1777 (Available 24x7)
Faculty/Staff Technical Support
- Visit: Employee Technology Support
- Email: helpdesk@gjg2.com
- Call: 972.548.6555 or 972.377.1055 (metro) (Monday - Friday, 7 a.m. - 6 p.m.)